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The VCSA for Business Hotels

EFFICIENT​

The VCSA handles customer inquiries, provides information, and makes and changes reservations 24/7

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INTELLIGENT​

The VCSA can handle a multitude of questions and inquiries in more than 100 language - something that hotel personnel at the information desk cannot do.

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FAST​

The VCSA answers any question instantaneously - saves business travellers their time. 

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SMOOTH​​

The VCSA communicates in more than 100 languages, eliminating the language barrier, awkward moments or gaps in communication

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Check out The VCSA Tester (our tester is based on Claude 3.5 Sonnet LLM)​

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VCSA Tester - SOKOS and Omena Hotels 

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Note: Please note that the VCSA Tester is not connected to any reservation systems or personal data, so do not ask it to book any trips or hotel rooms. The Tester merely serves to showcase some of the capabilities of AI Assistant, in particular, addressing customers' inquiries and providing information. 

a young man in a blue suit, white shirt and a ties, with a glass of champagne and a folder with papers in the backdrop of the Red Square in Moscow
a blond young woman in a electric blue dress entering a luxury hotel

Business Hotel clients can use the VCSA to make and modify reservations, ask questions, check in and out, and access information about or book the amenities, facilities, and services offered by the hotel.

The VCSA would be most beneficial at the following key points of the customer journey:

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1. Pre-booking and pre-arrival phases:

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  • Answering questions about hotel rooms and amenities

  • Clarifying breakfast times and options

  • Providing check-in/check-out times

  • Explaining parking options and fees

  • Giving information about location and directions

  • Answering questions about specific room features like Wi-Fi etc.

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Check out sample questions

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Hotel Reservations and Bookings

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Hotel clients can use the VCSA to:

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  • Make hotel reservations

  • Change hotel reservations

  • Check-in

  • Check-out

  • Book hotel services

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VCSA speaks more than 100 languages

2. During-stay Information:

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  • Providing information about hotel facilities (restaurants, spa)

  • Sharing details about hotel services (room service, laundry service etc)

  • Answering questions about breakfast/dinner times and offerings

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Hotel's Business Center

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Hotel guests can ask the VCSA about:

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  • Types of meeting/conference rooms available

  • Prices

  • Equipment available in meeting rooms

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VCSA speaks more than 100 languages

an Asian young man in a t-shirt and shorts on a gym bike in a hotel gym

Hotel's Gym

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Hotel guests can ask the VCSA about:

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  • Hotel's gym

  • Gym's opening and closing times

  • Personal trainers

  • Equipment in the gym

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VCSA speaks more than 100 languages​​​

a blond young woman in a red suit with a smart phone in the lobby of a business hotel

Hotel's Events 

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Hotel guests can ask the VCSA about:

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  • Types of events held in their hotel

  • Timings of events

  • Schedule of events/conferences

  • Topics of events/conferences

  • List of speakers

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VCSA speaks more than 100 languages

a young man in a business suit with a bouquet of lilies and a folder with documents in a Rolls Royce

Hotel's Car and Limousine services

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Hotel guests can ask the VCSA about:

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  • Types of hotel limousines/cars

  • Hiring prices

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VCSA speaks more than 100 languages

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