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The VCSA for Cruise Lines

EASY​

The VCSA works with all available electronic channels and can be accessed by the passengers from various electronic devices - their smart phones, iPads, laptops.

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INTELLIGENT​

The VCSA can handle a multitude of questions in more than 100 language - something that cruise personnel at the information desk will not be able to do.

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FAST​

The VCSA answers any question instantaneously - eliminates queueing to the cruise line information desk. 

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EFFICIENT​

The VCSA handles customer inquiries, provides information, and makes and changes reservations 24/7​​​​

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The Cruise Ship passengers can use the VCSA for making and changing reservations, making inquiries, getting information about and booking the amenities, facilities and services available on board the Cruise Ship.​​​​​​

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a blond young man with a smart phone on a deck of s cruise ship

Information about the Cruise Ship

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Passengers of a cruise ship can ask the VCSA about:

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  • The Cruise Ship (size, decks, cabins, parameters etc)

  • Cabins (size, interior, design, location etc)

  • Services (type, number, location ec)

  • Schedules of their trip

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VCSA speaks more than 100 languages

a young woman in a red dress with a smart phone in a restaurant on a cruise ship

​​​​​​​​​​​​​​​​​​Restaurants​ on Board the Cruise Ship

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Passengers of a cruise ship can ask the VCSA about:

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  • Restaurants on board

  • Menus

  • Opening and closing times

  • Info about Chefs

  • Recommendations

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VCSA speaks more than 100 languages

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a lady in her 60s in a white shirt and white trousers with a smart phone in a boutique on a cruise ship

Shops on Board the Cruise Ship

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Passengers of a cruise ship can ask the VCSA about:

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  • Shops on board the ship

  • Range of products

  • Opening and closing times

  • Info about range of prices

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VCSA speaks more than 100 languages

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a yong woman in the bathrobe with a smart phone in a cabin on board the cruise ship

Spas on Board the Cruise Ship

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Passengers of a cruise ship can ask the VCSA about:

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  • Spa outlets on board 

  • Spa treatments

  • Opening and closing times

  • Products offered by spas on board the ship

  • Recommendations

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VCSA speaks more than 100 languages

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a man in his 60s in a polo shirt and jeans with a smart phone in a bar on board the cruise ship

Bars on Board the Cruise Ship

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Passengers of a cruise ship can ask the VCSA about:

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  • Bars and lounges on board

  • Menus

  • Ingredients of drinks 

  • Opening and closing times

  • Recommendations

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VCSA speaks more than 100 languages

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a teenage boy with a smart phone in a media playroom on board the cruise ship

Family and Teens Entertainment on Board the Cruise Ship

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Passengers of a cruise ship can ask the VCSA about:

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  • Family entertainment on board 

  • Types of entertainment

  • Opening and closing times

  • Location of specific entertainment area on board the ship

  • Capacity of each entertainment area

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VCSA speaks more than 100 languages

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a young woman in a straw hat with a smart phone on an excursion in an European city

City Excursions (on the route)

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Passengers of a cruise ship can ask the VCSA about:

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  • Types of excursions available in each city on the route

  • Excursion prices

  • Itinerary of an excursion

  • Timing

  • Length of an excursion

  • Recommendations

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VCSA speaks more than 100 languages

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Events on Board the Cruise Ship

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Passengers of a cruise ship can ask the VCSA about:

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  • List of events for the day

  • Timings and locations of the events

  • List of performers

  • Info about performances

  • Recommendations

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VCSA speaks more than 100 languages

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