
The VCSA for Cruise Lines
EASY​
The VCSA works with all available electronic channels and can be accessed by the passengers from various electronic devices - their smart phones, iPads, laptops.
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INTELLIGENT​
The VCSA can handle a multitude of questions in more than 100 language - something that cruise personnel at the information desk will not be able to do.
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FAST​
The VCSA answers any question instantaneously - eliminates queueing to the cruise line information desk.
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EFFICIENT​
The VCSA handles customer inquiries, provides information, and makes and changes reservations 24/7​​​​
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The Cruise Ship passengers can use the VCSA for making and changing reservations, making inquiries, getting information about and booking the amenities, facilities and services available on board the Cruise Ship.​​​​​​
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Information about the Cruise Ship
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Passengers of a cruise ship can ask the VCSA about:
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The Cruise Ship (size, decks, cabins, parameters etc)
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Cabins (size, interior, design, location etc)
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Services (type, number, location ec)
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Schedules of their trip
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​​​​​​​​​​​​​​​​​​Restaurants​ on Board the Cruise Ship
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Passengers of a cruise ship can ask the VCSA about:
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Restaurants on board
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Menus
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Opening and closing times
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Info about Chefs
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Recommendations
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VCSA speaks more than 100 languages
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Shops on Board the Cruise Ship
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Passengers of a cruise ship can ask the VCSA about:
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Shops on board the ship
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Range of products
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Opening and closing times
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Info about range of prices
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VCSA speaks more than 100 languages
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Spas on Board the Cruise Ship
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Passengers of a cruise ship can ask the VCSA about:
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Spa outlets on board
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Spa treatments
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Opening and closing times
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Products offered by spas on board the ship
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Recommendations
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VCSA speaks more than 100 languages
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Bars on Board the Cruise Ship
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Passengers of a cruise ship can ask the VCSA about:
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Bars and lounges on board
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Menus
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Ingredients of drinks
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Opening and closing times
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Recommendations
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VCSA speaks more than 100 languages
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Family and Teens Entertainment on Board the Cruise Ship
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Passengers of a cruise ship can ask the VCSA about:
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Family entertainment on board
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Types of entertainment
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Opening and closing times
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Location of specific entertainment area on board the ship
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Capacity of each entertainment area
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VCSA speaks more than 100 languages
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City Excursions (on the route)
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Passengers of a cruise ship can ask the VCSA about:
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Types of excursions available in each city on the route
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Excursion prices
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Itinerary of an excursion
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Timing
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Length of an excursion
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Recommendations
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Events on Board the Cruise Ship
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Passengers of a cruise ship can ask the VCSA about:
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List of events for the day
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Timings and locations of the events
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List of performers
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Info about performances
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Recommendations
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