Be Customer Smart Blog

Exciting news! Our CEO and founder, Ilkka Huotelin  has been invited as a guest lecturer to GLION Institute of Higher Education  - a...

In recent days, we've been exploring various AI forecasts for 2025. Generally, we are not inclined towards predictions, as they can stem...

To the question of Christmas presents - we have a couple of presents wrapped up for the lovers of AI and AI Assistants.

As Christmas Day is approaching, we are wrapping up our AI Advent Calendar and hope it has helped you learn more about AI and AI Assistants.

Omnipresence in the context of AI Concierges means being always present and attend to a wide range of tasks across the customer journey.

AI chatbots are created to comprehend language. Their appeal lies in their ability to more effectively simulate realistic human conversation

An illustration created in Adobe Express; the image of a girl generated by Dalle3, based on the prompt by Seraphima Bogomolova. © 2024...

An AI prompt is the input given to a large language model (LLM) through a generative artificial intelligence (GenAI) platform.

An illustration created in Adobe Express. © 2024 ​Be Customer Smart. Day 15: Service Robot A tangible service robot is an AI Concierge...

An AI Concierge with holographic projection is virtually embodied in the real world.