Be Customer Smart Blog

Oct 181 min read

The Tasks an AI Assistant Excels At

When considering Virtual Assistants (the VCSAs ), prioritise attributes such as information, accessibility, friendliness, and...

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Oct 152 min read

The Human Touch of an AI Assistant

One commonly cited drawback of an AI-powered Virtual Assistan t is the absence of a human touch that some believe can only be experienced...

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Oct 96 min read

'6 Questions You Should Ask a Hotel Virtual Assistant to Get Most of Your Stay'

For the purpose of this article and illustrating the capabilities of the Virtual Customer Service Assistant (the VCSA) we have taken the...

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Oct 82 min read

Luxury Hotels: AI Virtual Assistants vs Luxury Concierge Services

With the rapid development of Artificial Intelligence (AI) in the luxury hotel industry, hoteliers are facing a challenging question: how...

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