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Be Customer Smart Blog
Oct 17, 20243 min read
Cruise Ships - a Perfect Setting for AI Assistants
Background Cruise ships even before being used solely for leisure purposes have always been about passing information and establishing...
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Oct 15, 20242 min read
The Human Touch of an AI Assistant
One commonly cited drawback of an AI-powered Virtual Assistan t is the absence of a human touch that some believe can only be experienced...
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Oct 14, 20243 min read
French Exit of the Old Luxury - Get Ready for the AI Powered Virtual Assistants
Still from the movie 'French Exit (2020) When it comes to luxury hotels, the concept of Old Luxury is akin to Old Money in the realm of...
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Oct 9, 20246 min read
'6 Questions You Should Ask a Hotel Virtual Assistant to Get Most of Your Stay'
For the purpose of this article and illustrating the capabilities of the Virtual Customer Service Assistant (the VCSA) we have taken the...
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Oct 8, 20242 min read
Luxury Hotels: AI Virtual Assistants vs Luxury Concierge Services
With the rapid development of Artificial Intelligence (AI) in the luxury hotel industry, hoteliers are facing a challenging question: how...
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Oct 8, 20242 min read
Maximizing Customer Engagement: The Role of AI in Luxury Hospitality and Cruise Lines
In the world of hospitality, where five-star service and unforgettable experiences are the norm, customer engagement stands as a pivotal...
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Oct 8, 20242 min read
Are You Ready to Elevate Your Cruise Line's Customer Service with AI-Powered Virtual Assistant?
What if we told you that artificial intelligence (AI) could revolutionise how you deliver customer service on your cruise ships? With the...
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