Be Customer Smart Blog

Oct 294 min read

How to Communicate with AI Assistants

Regardless the industry of application text-based AI Assistants (VCSAs) are based on LLMs (Large Language Models) agents. Depending on...

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Oct 96 min read

'6 Questions You Should Ask a Hotel Virtual Assistant to Get Most of Your Stay'

For the purpose of this article and illustrating the capabilities of the Virtual Customer Service Assistant (the VCSA) we have taken the...

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