Be Customer Smart Blog

Nov 11, 20243 min read

AI Assistants: Dos and Don'ts

When it comes to AI Assistants , like any other product or process, there are specific guidelines to follow. In other words, Dos and...

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Nov 7, 20244 min read

'How Not To' Series: an AI Assistant Who Doesn't Assist

The only reason GHotel Hotel & Living Bohum came to our attention was the mention of ' Fritz ' - a virtual avatar that has been claimed...

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Nov 5, 20243 min read

'How Not To' Series: Club Med AI Assistant Who Goes in Circles

Club Med, previously known as Club Méditerranée SA, a French travel and tourism operator headquartered in Paris, has recently announced...

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Nov 1, 20241 min read

Don't Mistaken AI Concierge with a Simple Chatbot

Definition of AI Concierge: An AI Concierge can be defined as a technologically advanced, intelligent and personalised assistant,...

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Oct 29, 20244 min read

How to Communicate with AI Assistants

Regardless the industry of application text-based AI Assistants (VCSAs) are based on LLMs (Large Language Models) agents. Depending on...

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Oct 27, 20242 min read

AI Assistants: Context - a Fundamental Element of Successful Communication

Definitions of Context An online Oxford dictionary describes ' context ' as the situation within which something exists or happens, and...

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