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Be Customer Smart Blog
Nov 11 min read
Don't Mistaken AI Concierge with a Simple Chatbot
Definition of AI Concierge: An AI Concierge can be defined as a technologically advanced, intelligent and personalised assistant,...
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Oct 294 min read
How to Communicate with AI Assistants
Regardless the industry of application text-based AI Assistants (VCSAs) are based on LLMs (Large Language Models) agents. Depending on...
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Oct 272 min read
AI Assistants: Context - a Fundamental Element of Successful Communication
Definitions of Context An online Oxford dictionary describes ' context ' as the situation within which something exists or happens, and...
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Oct 263 min read
What's an AI Assistant Made of?
In order to understand the full potential and uses of Large Language Models (LLM) agents, which serve as the foundation of any text-based...
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Oct 253 min read
What Are AI Assistants?
Comprehending AI Assistants is crucial for both professionals and organisations, as they are not merely a passing trend but a...
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Oct 181 min read
The Tasks an AI Assistant Excels At
When considering Virtual Assistants (the VCSAs ), prioritise attributes such as information, accessibility, friendliness, and...
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Oct 173 min read
Cruise Ships - a Perfect Setting for AI Assistants
Background Cruise ships even before being used solely for leisure purposes have always been about passing information and establishing...
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Oct 152 min read
The Human Touch of an AI Assistant
One commonly cited drawback of an AI-powered Virtual Assistan t is the absence of a human touch that some believe can only be experienced...
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Oct 143 min read
French Exit of the Old Luxury - Get Ready for the AI Powered Virtual Assistants
Still from the movie 'French Exit (2020) When it comes to luxury hotels, the concept of Old Luxury is akin to Old Money in the realm of...
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Oct 96 min read
'6 Questions You Should Ask a Hotel Virtual Assistant to Get Most of Your Stay'
For the purpose of this article and illustrating the capabilities of the Virtual Customer Service Assistant (the VCSA) we have taken the...
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