Be Customer Smart Blog

Plan Formulation is a critical step of the planning aspect of LLM agents. At this phase, Agents divide extensive tasks into smaller subtasks

An essential aspect of LLM agents, on which AI Assistants are based, is their ability to plan tasks effectively.

LLM agents, on which AI Assistants are based, come with a range of tools that empower them to engage with external systems and APIs.

Memory plays a crucial role in how LLM (Large Language Model) agents, on which AI Assistants are based, operate.

Training is the action of teaching a person, an animal or a robot a particular skill or type of behaviour.

Context is the situation within which something exists or happens.

Dialogue interface is a device or program enabling a user to communicate with electronic devices such as a computer, a smartphone or an iPad

The VCSA stands for Virtual Customer Service Assistant, an AI-driven Customer Experience Solution.

The 'brain' of an AI Assistant is the most important component.

Data is facts and statistics collected together for reference or analysis.