Be Customer Smart Blog

AI Assistants/Agents or VCSAs designed for hospitality can be beneficial in numerous ways and across different sections of a hotel.

The VCSAs can be employed not only to represent a hotel as a whole, but can also be employed to focus on enhancing a specific area.

In recent days, we've been exploring various AI forecasts for 2025. Generally, we are not inclined towards predictions, as they can stem...

To showcase the conversational capabilities of the VCSA (Virtual Customer Service Assistant) we have created a short video illustrating...

Happy new Year 2025!

Here is our Christmas gift - a free VCSA Tester or an AI Concierge, specifically put together for you to play with.

To the question of Christmas presents - we have a couple of presents wrapped up for the lovers of AI and AI Assistants.

As Christmas Day is approaching, we are wrapping up our AI Advent Calendar and hope it has helped you learn more about AI and AI Assistants.

Omnipresence in the context of AI Concierges means being always present and attend to a wide range of tasks across the customer journey.

AI chatbots are created to comprehend language. Their appeal lies in their ability to more effectively simulate realistic human conversation