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Amenity Focused VCSAs

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VCSA for Hotel Restaurant(s)

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​Restaurants within hotels, particularly those in luxury accommodations, offer a unique experience and are linked, either directly or indirectly, to a wealth of useful and fascinating information. This includes details about ingredients, cooking recipes, as well as cultural and historical contexts. A VCSA for a hotel's restaurant(s) can be developed using all of this information.

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Requirements:

There are no specific requirements. To benefit from the AI Agent (VCSA), no additional resources are necessary from the hotel. The Be Customer Smart team will handle all aspects of creating, training, and deploying the AI Agent (VCSA). 

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Necessary Information (Data) for AI Agent Training:

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  • Menus

  • Recipes

  • Descriptions of a hotel restaurant (design, interior, number of seats, year of founding etc)

  • Bio of the Chef 

  • Wine lists

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Integration Details:

The specialised VCSA can be integrated into a hotel restaurant's booking and reservations systems as well as into all customer communication channels including emails, Whatsapp numbers, website, and booking apps.​​​​​​

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VCSA for Hotel Spa

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A hotel's spa serves as a haven for relaxation and reflection. The more familiar hotel guests are with the treatments, facilities, and relevant experience information, the more they can enjoy their time at the spa.

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Requirements:

There are no specific requirements. To benefit from the AI Agent (VCSA), no additional resources are necessary from the hotel. The Be Customer Smart team will handle all aspects of creating, training, and deploying the AI Agent (VCSA). 

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Necessary Information (Data) for AI Agent Training:

 

  • Type and description of treatments

  • Health recommendations

  • Lists of spa branded products

  • Description of a hotel's spa (design, interior, layout, capacity, amenities and facilities)

  • Professional bios of spa staff

  • Timings

 

Integration Details:​​​

The specialised VCSA can be integrated into a hotel spa's booking and reservations systems as well as into all customer communication channels including emails, Whatsapp numbers, website, and booking apps.​​​​​​

A blond young woman in a red dress wiht a smart phone set against a background of a ball room decorated with flowers

VCSA for Hotel Events

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A specially trained VCSA is ideal for hotel events, whether organised by the hotel or hosted on its premises. Both scenarios provide an excellent opportunity to utilise the VCSA to enhance value for hotel guests.

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Requirements:

There are no specific requirements. To benefit from the AI Agent (VCSA), no additional resources are necessary from the hotel. The Be Customer Smart team will handle all aspects of creating, training, and deploying the AI Agent (VCSA). 

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Necessary Information (Data) for AI Agent Training:

 

  • Description of events

  • Description of a hotel's events rooms (design, interior, layout, capacity, amenities and facilities)

  • Catering specialists

  • Wedding planners

  • Event services

  • Timings

  • Pricing

 

Integration Details:​​​​

The specialised VCSA can be integrated into a hotel's events' booking and reservations systems as well as into all customer communication channels including emails, Whatsapp numbers, website, and booking apps.​

A blond young woman in a blue silk dress with a smart phone set agianst the meeting room with high tech equipment

VCSA for Hotel Business Centres

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Whether it is a hybrid or traditional meeting, a personal or a group work, a specialised VCSA can assist hotel guests and business clients in obtaining details about meeting rooms and business centre facilities and amenities, discussing the availability of meeting and conference rooms, planning meetings, providing technical expertise, and making and modifying bookings.

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Requirements:

There are no specific requirements. To benefit from the AI Agent (VCSA), no additional resources are necessary from the hotel. The Be Customer Smart team will handle all aspects of creating, training, and deploying the AI Agent (VCSA). 

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Necessary Information (Data) for AI Agent Training:

 

  • Description of meeting and conference rooms (design, interior, layout, capacity, amenities and facilities)

  • Technical equipment

  • Technical expertise

  • Availability slots

  • Catering services

  • Timings

  • Pricing

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Integration Details:​

The specialised VCSA can be integrated into a hotel's booking and reservations systems as well as into all customer communication channels including emails, Whatsapp numbers, website, and booking apps.​

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